Kalshi Help Center
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Kalshi Help Center
  • Kalshi Help Center
  • Kalshi 101
    • What is Kalshi?
    • What is Kalshi's mission?
    • How is Kalshi regulated?
    • What are prediction markets?
    • How does Kalshi make money?
    • How is data stored?
    • Why Kalshi contracts over other asset classes?
    • What is Kalshi Klear?
  • Account
    • Signing Up
      • Signing Up as an Individual
        • Sign-up Under Review
        • Email and Phone Verification
        • Duplicate Accounts
        • Information Needed
      • Is Kalshi US only?
      • Can finance professionals trade on Kalshi?
      • Signing Up as an Entity
    • Logging In
      • Forgot / Change Password
      • 2FA / Verification Codes
    • Editing Your Info
    • Deactivating / Reactivating Account
    • Demo Account
  • Fund Transfers
    • Linking Accounts
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      • Link a Crypto Wallet
    • Deposit Funds
      • Debit Card Deposits
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      • Wire Deposits
      • Immediate Funding
      • Still having trouble?
    • Withdraw Funds
      • Security Holds
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  • Trading
    • Order Types
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      • Limit Orders
    • Buying Positions
      • Quick Order Purchase
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      • Quick Order Sale
      • Limit Order Sale
    • Fees
    • Buying Yes vs Selling No
    • Advanced Options
      • Collateral Returns
      • Flip Selling
    • What are trading hours?
    • Who are you trading with?
    • Leaderboard
  • Markets
    • Markets 101
      • Market Rules
      • Market Outcomes
      • The Orderbook
      • The Different Graphs
        • Forecast Graph
        • Odds Graph
        • Live Data Graphs
      • Suggesting a New Market
      • Request Additional Strikes
      • Request to Settle Market
      • How are prices determined?
    • Popular Markets
      • Weather Markets
      • Crypto Markets
      • Spotify Markets
      • Netflix Markets
    • Market Maker Program
  • Navigating the Exchange
    • Your Portfolio
      • Portfolio
      • Cash
      • APY on Kalshi
    • Finding Markets
    • Kalshi Ideas
  • Documents and Taxes
    • Trading History
    • Tax Info
  • Bug Bounty Programs
    • Market Bug Bounty Program
    • Contract Draft Bug Bounty Program
    • App and Website Bug Bounty Program
  • Kalshi API
  • Connect with Us
  • Contact Kalshi Support
  • Kalshi Merch
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Contact Kalshi Support

Still need help?

Reach out to us at support@kalshi.com and we will get back to you as soon as possible. We have a small but mighty team ready to help you out with any issues or questions you might have. All of the Kalshi support team is US-based and human.

Help us help you

  1. Send us a detailed description of the issue

  2. Send us a screenshot or screen recording (if possible, bonus points for sure)

  3. Include information like your Kalshi account email and full name

  4. Be respectful and kind (we are all human)

Quick heads-up: sending multiple emails can slow things down, so it’s best to send everything in one go!

Kalshi does not currently offer phone calls or SMS support

We're sorry about this, and we are exploring options for this in the near future. We use email for the purpose of record-keeping and tracking conversations.

Last updated 4 days ago

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