How is data stored?
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The personal information you provide to Kalshi such as your address, phone, encrypted SSN, and email is stored with Kalshi for audit and regulatory purposes. We send the image of your ID to a third-party partner that provides KYC services, so Kalshi does not receive or store your ID image or the information on the ID. Finally, Kalshi’s bank connection is powered by Plaid, and your bank information is stored by them and not shared with us.
If you still need help, please contact Kalshi support here. We have a small but mighty team ready to help you out with any issues or questions you might have. All of the Kalshi support team is US-based and human.