Deactivating / Reactivating
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Last updated
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To deactivate your account, you must cash out all active positions and withdraw all balances. Unfortunately, account deactivation is not allowed until all account value is cashed out and withdrawn. Once all balances are $0 in your Kalshi account, you can then visit the link provided to deactivate your account.
To reactivate your account, simply log back in using your existing credentials. If you experience any issues logging in, please contact our support team for assistance at support@kalshi.com!
In compliance with regulation, we are unable to delete records of trading accounts. Kalshi is a federally regulated financial exchange. We're required by law to collect and retain certain records of your personal information to verify your identity and for compliance and security purposes, just like any other financial exchange. We fully respect your privacy, and your data is used strictly for regulatory purposes as needed.
If you still need help, please contact Kalshi support . We have a small but mighty team ready to help you out with any issues or questions you might have. All of the Kalshi support team is US-based and human.