2FA / Verification Codes
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A verification code is needed once every 30 days when logging in to ensure you are the correct user on the account. This code is sent to both the phone number and email associated with your account. If for some reason the phone number associated with your account is an old number or a landline, please go to your email inbox (make sure to check your spam folder as well) and input the code you receive there. After that, you can go into your account settings and update the phone number you want the code sent to!
Your card issuer most likely sent you a 2-factor authentication code to verify the transaction on your Kalshi account. This step is to confirm that you authorized the charge. Most modern banks send this verification via SMS, while some older banks might opt for a phone call. You need to respond to this message, typically with "Yes" or "No," to proceed. Make sure to confirm the message or consider using a different card to complete your deposit successfully. There is also a possibility that your bank is not sending you the needed code, so it can be helpful to reach out to the card issuer to inquire about the status of the 2FA code.
If you still need help, please contact Kalshi support . We have a small but mighty team ready to help you out with any issues or questions you might have. All of the Kalshi support team is US-based and human.