How Do I Fix Login and Password Issues on Kalshi?
To reset your password, go to the Forgot Password page and enter the email address associated with your Kalshi account. A reset link will be sent to that email.
Note: Please allow up to 15 minutes for the link to arrive and check all folders including spam.
Apple Sign-In
If you signed up with Apple, use "Sign in with Apple" on the login page each time. Make sure you are using the same Apple ID you originally used.
If you chose "Hide My Email" during signup, Apple created a private relay address (ending in @privaterelay.appleid.com) that forwards messages to your real inbox. You do not need to know this address to log in — just use "Sign in with Apple" each time.
If you are using an Apple Private Relay email, check your iCloud Mail or the Mail app for forwarded emails from Kalshi, such as password reset or verification emails.
Finding Your Apple Relay Email
If you need to find your relay address (for example, to switch to email/password login), follow these steps:
On iPhone/iPad: go to Settings > tap your name > Sign in with Apple > select Kalshi
On Mac: go to System Settings > click your name > Sign in with Apple > select Kalshi
Your relay address will be shown on that screen
See Apple's guide for more details.
Switching from Apple Sign-In to Email/Password
Find your relay address using the steps above
Go to the Forgot Password page and enter your relay email
Check your real inbox for the reset link — Apple forwards it automatically
Set a password
You can now log in with your relay email and password directly
To use your real email instead, go to account settings and change your email
Duplicate Accounts
Kalshi allows only one account per user due to regulatory requirements. Creating multiple accounts, whether intentionally or accidentally, can lead to login errors and verification issues. If you encounter a duplicate account issue, follow these steps:
Log Out of the Duplicate Account: If you’re logged into a duplicate account, log out completely.
Log In Using Your Original Account: Use the same login method (e.g., "Sign in with Apple") and credentials you originally used to create your Kalshi account.
Contact Support for Assistance: If you see a message indicating a duplicate account or are unable to access your original account, contact Kalshi support for guidance. Include your full name and any relevant account details.
Preventative Tips
Always use the same login method to access your account.
Avoid creating new accounts if you encounter login issues. Instead, troubleshoot access to your original account or contact support for help.
Google Sign-In
If you signed up with Google, use "Sign in with Google" on the login page each time. Make sure you are using the same Google account you originally used.
Switching to email/password login
Go to the Forgot Password page and enter the Gmail address you signed up with
Check your Gmail for the reset link
Set a password
You can now log in with your Gmail and password directly
Updating Your Email or Phone Number
To change your email: go to account settings and enter a new email address. A verification code will be sent to the new address to confirm.
To change your phone number: go to account settings and select the option to update your phone. A verification code will be sent to the new number to confirm.
Locked Out of Both Email and Phone?
If you have lost access to both the email and phone number on your account and cannot log in, click here for guidance on how to contact Kalshi support. Include your full name and the email address associated with your Kalshi account.