You can choose which emails you get from Kalshi. There are two places to do this, depending on the type of email:
Account activity emails (trade confirmations, market settlements, transfers, price movements, social alerts, and more) are managed in your Notification settings on the web or in the app.
Marketing emails (product updates, market recommendations, newsletters, promotions, and surveys) are managed on the Subscription Preferences page, which you can open from the link at the bottom of any Kalshi marketing email.
Changing one doesn't change the other. For example, unsubscribing from marketing emails won't stop settlement or trade emails. To stop those, turn them off in your Notification settings.
Turn email notifications on or off on the web
Go to Menu → Settings → Notifications, or open kalshi.com/account/settings.
Expand the section you want: General, Predictions, Perpetuals, Sports, Social, or Promotional.
Next to each notification, select the Email option to turn it on or off. Push and In-app are separate options, so you can keep one without the other.
Your changes save automatically, so there's no Save button to press.
Managing email notifications in the Kalshi app: tap Menu → Notification settings, choose a category, and use the Email toggle.
What's in each section
Section | Email notifications you can control |
General | Transfers, Referral rewards, Referral activity, Market rewards |
Predictions | Price movement, Market settlement, Order auto-cancellation, Taker-side trade confirmation, Maker-side trade confirmation |
Perpetuals | Order auto-cancellation, Trading alerts |
Sports | Major events |
Social | Post alerts, Trade alerts, Position alerts, Likes comments & follows, Inner Circle requests, Inner Circle accepted |
Promotional | Breaking events, New markets, Politics, Crypto, Commodities |
The Perpetuals section appears only if your account has access to perpetuals trading.
Turn email notifications on or off in the Kalshi app
Tap the Menu icon on the Home screen.
Tap Notification settings.
Choose a category: Predictions, Promotional, Social, Sports, or Perpetuals.
Use the Email toggle next to each notification. For trade notifications, expand the row to see its options.
Changes save automatically.
Some email notifications can only be changed on the web, including Transfers, Referral notifications, Market rewards, Order auto-cancellation, Perpetuals trading alerts, and Sports major events. If you don't see the option you're looking for in the app, use the web steps above.
Good to know: Pause push notifications in the app pauses push notifications only. It doesn't affect emails. If the app asks you to Turn on notifications before you can open a category, you can manage your email settings on the web instead.
Get fewer trade emails without turning them off
If you trade often and get a lot of trade confirmation emails, you can limit them instead of turning them off completely:
Only send emails for larger trades. On the web, choose Only when at least or Only when both apply to get emails only for trades above a certain quantity or dollar amount. In the app, choose Above a quantity, Above a dollar amount, or Above both.
Group maker-side trade emails together (web only). Under Email batching, choose 15 minutes, 1 hour, 3 hours, or 12 hours to get one summary email instead of one per fill.
Manage marketing emails from an email
Open any Kalshi marketing email and select the unsubscribe or preferences link at the bottom.
On the Subscription Preferences page, choose the topics you want under Topics:
Product Updates
Market Recommendations: New
Market Recommendations: Sports
Market Recommendations: Other
Live Market Updates
Insights & Learnings
Newsletters
Ideas
Promotions
Surveys
Under Channels, choose whether you want these updates by Email, Push, or both.
Select Save preferences.
To stop all marketing messages, select Unsubscribe from all. This turns off marketing push notifications as well as marketing emails. It doesn't stop account activity emails like settlements or trade confirmations, which you manage in your Notification settings.
Start getting emails again
Marketing emails: If you see a page saying you're already unsubscribed, select Subscribe. You can also open Subscription Preferences from the link in any past Kalshi email, choose your topics, make sure Email is checked, and select Save preferences.
Account activity emails: Turn the Email option back on for each notification in your Notification settings.
If you used Unsubscribe from all, turning notifications back on in your Notification settings may not be enough to restart marketing emails. Resubscribe from the Subscription Preferences page instead.
Emails you'll always receive
Some emails are needed to keep your account secure, so they're sent even if you've unsubscribed. These include password resets, email and account verification, sign-in and verification codes, security alerts, and address change notices.
Some important account alerts also stay in your in-app inbox even if you've turned off email and push for them.
Troubleshooting
I turned off an email but I'm still getting it. First, check which type of email it is. Settlement, trade, and other account activity emails must be turned off in Notification settings, not on the Subscription Preferences page. If you've turned it off in the right place and it keeps arriving, contact Support. Include the email's subject line, the date and time you received it, and a screenshot of your notification settings.
I'm not getting emails I want. Make sure the Email option is on for that notification, check your spam or junk folder, and add Kalshi to your safe senders list. For more help, see How do I verify my email and phone number?