# Kalshi Help Center

> Answers from the Kalshi Team

## Getting Started

- [What is Kalshi?](https://help.kalshi.com/en/articles/13823763-what-is-kalshi.md)
- [What is Kalshi's mission?](https://help.kalshi.com/en/articles/13823764-what-is-kalshi-s-mission.md)
- [How is Kalshi regulated?](https://help.kalshi.com/en/articles/13823765-how-is-kalshi-regulated.md)
- [What are prediction markets?](https://help.kalshi.com/en/articles/13823766-what-are-prediction-markets.md)
- [How does Kalshi make money?](https://help.kalshi.com/en/articles/13823767-how-does-kalshi-make-money.md)
- [How is data stored?](https://help.kalshi.com/en/articles/13823768-how-is-data-stored.md)
- [Why Kalshi contracts over other asset classes?](https://help.kalshi.com/en/articles/13823769-why-kalshi-contracts-over-other-asset-classes.md)
- [What is Kalshi Klear?](https://help.kalshi.com/en/articles/13823771-what-is-kalshi-klear.md)

## Perpetual Futures

- [Why can't I transfer or withdraw my full perps balance?](https://help.kalshi.com/en/articles/16071408-why-can-t-i-transfer-or-withdraw-my-full-perps-balance.md): If a transfer between your perps and predictions accounts fails with "insufficient balance," or your withdrawable amount is less than your displayed balance, this article explains why and what to do.
- [Perps Promotions, Bonuses & Credits](https://help.kalshi.com/en/articles/16071412-perps-promotions-bonuses-credits.md): How perps promotional offers, referral bonuses, and credits work — where they land, when they arrive, and what to check if a bonus hasn't appeared.
- [Perps Fees Explained](https://help.kalshi.com/en/articles/16071417-perps-fees-explained.md): How trading fees on perpetual futures are calculated, why the fee can look larger than expected when using leverage, and the difference between fees and funding payments.
- [Single Stock Perpetual Futures on Kalshi](https://help.kalshi.com/en/articles/18183683-single-stock-perpetual-futures-on-kalshi.md): Everything you need to know about single stock perpetual futures on Kalshi: how they work, contract size, trading hours, dividends and splits, and the risks.
- [BTC Perpetual Futures — Contract Specifications](https://help.kalshi.com/en/articles/15357587-btc-perpetual-futures-contract-specifications.md): This article covers the full contract specification for Kalshi's Bitcoin \(BTC\) perpetual futures contract.
- [How Margin Works](https://help.kalshi.com/en/articles/15357594-how-margin-works.md): To open a perpetual futures position, you put up collateral that covers your potential losses. This article explains the types of margin and how they interact with your positions.
- [Your Perpetuals Margin Account](https://help.kalshi.com/en/articles/15357608-your-perpetuals-margin-account.md): Your perpetuals margin account is a separate account from your Kalshi predictions balance. This article covers how to fund it, how it's protected, and how to move money between accounts.
- [How Funding Works](https://help.kalshi.com/en/articles/15357613-how-funding-works.md): Because perpetual futures never expire, a funding mechanism keeps the contract price anchored to the asset’s actual spot price. This article explains how the funding rate is calculated, when paymen...
- [Order Types](https://help.kalshi.com/en/articles/15357617-order-types.md): This article covers the order types available for perpetual futures trading on Kalshi, and how to choose between them.
- [Take Profit and Stop Loss \(TP/SL\)](https://help.kalshi.com/en/articles/15357637-take-profit-and-stop-loss-tp-sl.md): Take profit and stop loss orders let you automatically close your position when the price hits a level you set in advance. You can add them when placing a new order or when managing an existing pos...
- [Closing or Modifying a Position](https://help.kalshi.com/en/articles/15357641-closing-or-modifying-a-position.md)
- [Understanding Liquidation](https://help.kalshi.com/en/articles/15357646-understanding-liquidation.md): Liquidation occurs when your account balance falls below the maintenance margin threshold for a position. When this happens, Kalshi Klear will close your position to prevent further losses.
- [Applying for Perpetuals Access](https://help.kalshi.com/en/articles/15357656-applying-for-perpetuals-access.md): Perpetual futures trading is not automatically available to all Kalshi users. All users must apply for a margin account. This article explains the process and what to expect.
- [Depositing, Transferring & Withdrawing](https://help.kalshi.com/en/articles/15357664-depositing-transferring-withdrawing.md): Your perpetuals margin account is separate from your Kalshi predictions balance. This article covers how to get money in and out.
- [Risks of Trading Perpetual Futures](https://help.kalshi.com/en/articles/15357671-risks-of-trading-perpetual-futures.md): Perpetual futures involve leverage and carry significant risk of loss. They may not be appropriate for all traders. Please read this article carefully before trading.
- [What are Perpetual Futures?](https://help.kalshi.com/en/articles/14679970-what-are-perpetual-futures.md): Everything you need to know about Kalshi's perpetual futures — what they are, how they work, and how to get started.

## Account & Security

- [Editing Your Info](https://help.kalshi.com/en/articles/13823772-editing-your-info.md)
- [Is this email from Kalshi?](https://help.kalshi.com/en/articles/18232623-is-this-email-from-kalshi.md): How to check that an email came from Kalshi, and what to do with a password reset, code or sign-in alert you didn't request.
- [Deactivating / Reactivating](https://help.kalshi.com/en/articles/13823774-deactivating-reactivating.md): How do I deactivate my account?
- [Creating and using a demo account](https://help.kalshi.com/en/articles/13823775-creating-and-using-a-demo-account.md): Creating a demo account on Kalshi
- [Responsible Trading Hub](https://help.kalshi.com/en/articles/13823777-responsible-trading-hub.md)
- [Reporting account activity](https://help.kalshi.com/en/articles/14026040-reporting-account-activity.md)
- [Can I trade on Kalshi from outside the United States?](https://help.kalshi.com/en/articles/14026044-can-i-trade-on-kalshi-from-outside-the-united-states.md)
- [Inner Circle](https://help.kalshi.com/en/articles/14894380-inner-circle.md): How Inner Circle controls who sees your private social trading activity, and how to manage requests and members.
- [Manage your Kalshi email notifications](https://help.kalshi.com/en/articles/17297679-manage-your-kalshi-email-notifications.md): Choose which emails you receive from Kalshi, unsubscribe from marketing emails, and start receiving emails again.
- [Signing Up as an Individual](https://help.kalshi.com/en/articles/13823778-signing-up-as-an-individual.md)
- [Sign-up Under Review](https://help.kalshi.com/en/articles/13823779-sign-up-under-review.md)
- [How Do I Verify My Email and Phone Number?](https://help.kalshi.com/en/articles/13823780-how-do-i-verify-my-email-and-phone-number.md)
- [Can I have multiple Kalshi accounts?](https://help.kalshi.com/en/articles/13823781-can-i-have-multiple-kalshi-accounts.md)
- [What information is required to verify my Kalshi account?](https://help.kalshi.com/en/articles/13823782-what-information-is-required-to-verify-my-kalshi-account.md)
- [Document verification on Kalshi](https://help.kalshi.com/en/articles/15581140-document-verification-on-kalshi.md): What document verification is, which IDs we accept, how to take a clean photo, how your data is protected, and what to do if verification fails.
- [Signing Up as an Entity](https://help.kalshi.com/en/articles/13823784-signing-up-as-an-entity.md)
- [Can finance professionals trade on Kalshi?](https://help.kalshi.com/en/articles/13823785-can-finance-professionals-trade-on-kalshi.md)
- [How Do I Fix Login and Password Issues on Kalshi?](https://help.kalshi.com/en/articles/13823786-how-do-i-fix-login-and-password-issues-on-kalshi.md)
- [How Do I Use 2FA \(Two-Factor Authentication\) Verification Codes?](https://help.kalshi.com/en/articles/13823787-how-do-i-use-2fa-two-factor-authentication-verification-codes.md)
- [Trading Break](https://help.kalshi.com/en/articles/13823788-trading-break.md)
- [Voluntary Self-Exclusion](https://help.kalshi.com/en/articles/13823789-voluntary-self-exclusion.md)
- [What Is a Personalized Funding Cap?](https://help.kalshi.com/en/articles/13823790-what-is-a-personalized-funding-cap.md)

## Deposits & Withdrawals

- [Transfers FAQ](https://help.kalshi.com/en/articles/13823791-transfers-faq.md)
- [Link a Debit Card](https://help.kalshi.com/en/articles/13823792-link-a-debit-card.md)
- [Link a Bank Account](https://help.kalshi.com/en/articles/13823793-link-a-bank-account.md)
- [Link a Crypto Wallet](https://help.kalshi.com/en/articles/13823794-link-a-crypto-wallet.md)
- [Card Deposits](https://help.kalshi.com/en/articles/13823795-card-deposits.md)
- [Bank Deposits](https://help.kalshi.com/en/articles/13823798-bank-deposits.md)
- [Crypto Deposits](https://help.kalshi.com/en/articles/13823799-crypto-deposits.md)
- [How to Deposit Funds via Wire Transfer](https://help.kalshi.com/en/articles/13823800-how-to-deposit-funds-via-wire-transfer.md)
- [Cash App Deposits](https://help.kalshi.com/en/articles/14063423-cash-app-deposits.md)
- [How to Deposit Funds via Real-Time Payments \(RTP\)](https://help.kalshi.com/en/articles/15426429-how-to-deposit-funds-via-real-time-payments-rtp.md): Deposit U.S. dollars via real-time payments \(RTP\), which arrive within minutes.
- [PayPal Deposits](https://help.kalshi.com/en/articles/14022613-paypal-deposits.md)
- [Venmo Deposits](https://help.kalshi.com/en/articles/14022615-venmo-deposits.md)
- [Security Holds](https://help.kalshi.com/en/articles/13823801-security-holds.md)
- [Debit Card Withdrawals](https://help.kalshi.com/en/articles/13823802-debit-card-withdrawals.md)
- [Bank Withdrawals](https://help.kalshi.com/en/articles/13823803-bank-withdrawals.md)
- [Crypto Withdrawals](https://help.kalshi.com/en/articles/13823804-crypto-withdrawals.md)
- [PayPal Withdrawals](https://help.kalshi.com/en/articles/14022614-paypal-withdrawals.md)
- [How do I withdraw funds using Venmo?](https://help.kalshi.com/en/articles/14022616-how-do-i-withdraw-funds-using-venmo.md)

## Trading

- [Fees](https://help.kalshi.com/en/articles/13823805-fees.md)
- [Buying Yes vs Selling No](https://help.kalshi.com/en/articles/13823806-buying-yes-vs-selling-no.md)
- [What are trading hours?](https://help.kalshi.com/en/articles/13823807-what-are-trading-hours.md)
- [Who are you trading with?](https://help.kalshi.com/en/articles/13823808-who-are-you-trading-with.md)
- [Leaderboard](https://help.kalshi.com/en/articles/13823809-leaderboard.md)
- [Quick Orders](https://help.kalshi.com/en/articles/13823810-quick-orders.md)
- [Limit Orders](https://help.kalshi.com/en/articles/13823811-limit-orders.md)
- [Quick Order Purchase](https://help.kalshi.com/en/articles/13823812-quick-order-purchase.md)
- [Limit Order Purchase](https://help.kalshi.com/en/articles/13823813-limit-order-purchase.md)
- [Quick Order Sale](https://help.kalshi.com/en/articles/13823814-quick-order-sale.md)
- [Limit Order Sale](https://help.kalshi.com/en/articles/13823815-limit-order-sale.md)
- [Collateral Return](https://help.kalshi.com/en/articles/13823816-collateral-return.md)
- [Flip Selling](https://help.kalshi.com/en/articles/13823818-flip-selling.md)
- [Auto Sell \(Take Profit\)](https://help.kalshi.com/en/articles/15521632-auto-sell-take-profit.md): What auto sell is, why a position can sell while you are away, and how to view, edit, cancel, or turn off the auto-sell prompt.
- [Block trades](https://help.kalshi.com/en/articles/15165864-block-trades.md): How block trades work on Kalshi.

## Markets

- [How to Become a Market Maker on Kalshi](https://help.kalshi.com/en/articles/13823819-how-to-become-a-market-maker-on-kalshi.md)
- [Combos](https://help.kalshi.com/en/articles/13823820-combos.md)
- [Market FAQs](https://help.kalshi.com/en/articles/13823821-market-faqs.md)
- [Protected NFL Player Markets](https://help.kalshi.com/en/articles/17515177-protected-nfl-player-markets.md): How protected NFL player markets settle when a player takes part in the first half but not after halftime, how to turn on protection in the Combo builder, and how standard NFL player markets settle...
- [Ladder and Escalator Markets](https://help.kalshi.com/en/articles/17516391-ladder-and-escalator-markets.md): How NFL ladder and escalator \(slingshot\) markets pay based on a player's statistic, what No holders receive, what happens if a player doesn't play, and how settlement works.
- [Market Rules](https://help.kalshi.com/en/articles/13823822-market-rules.md)
- [Rules Summary](https://help.kalshi.com/en/articles/13823823-rules-summary.md)
- [Additional Details](https://help.kalshi.com/en/articles/13823824-additional-details.md)
- [Timeline and Payout](https://help.kalshi.com/en/articles/13823825-timeline-and-payout.md)
- [Market Outcomes](https://help.kalshi.com/en/articles/13823826-market-outcomes.md)
- [The Orderbook](https://help.kalshi.com/en/articles/13823828-the-orderbook.md)
- [Forecast Graph](https://help.kalshi.com/en/articles/13823829-forecast-graph.md)
- [Price Graph](https://help.kalshi.com/en/articles/13823830-price-graph.md)
- [Live Data Graphs](https://help.kalshi.com/en/articles/13823831-live-data-graphs.md)
- [Suggesting a New Market](https://help.kalshi.com/en/articles/13823833-suggesting-a-new-market.md)
- [Request Additional Strikes](https://help.kalshi.com/en/articles/13823834-request-additional-strikes.md)
- [Request to Settle Market](https://help.kalshi.com/en/articles/13823835-request-to-settle-market.md)
- [How are prices determined?](https://help.kalshi.com/en/articles/13823836-how-are-prices-determined.md)
- [Weather Markets](https://help.kalshi.com/en/articles/13823837-weather-markets.md)
- [Crypto Markets](https://help.kalshi.com/en/articles/13823838-crypto-markets.md)
- [Spotify Markets](https://help.kalshi.com/en/articles/13823839-spotify-markets.md)
- [Netflix Markets](https://help.kalshi.com/en/articles/13823840-netflix-markets.md)
- [Top App Markets](https://help.kalshi.com/en/articles/13823841-top-app-markets.md)

## Portfolio & Tools

- [Finding Markets](https://help.kalshi.com/en/articles/13823842-finding-markets.md)
- [Portfolio: Balances and Positions](https://help.kalshi.com/en/articles/13823844-portfolio-balances-and-positions.md): Understand your Kalshi portfolio value, cash balance, and positions, including why values change and how to reveal hidden balances.
- [Cash](https://help.kalshi.com/en/articles/13823845-cash.md)
- [APY on Kalshi](https://help.kalshi.com/en/articles/13823847-apy-on-kalshi.md)
- [How can I update my username or profile picture on Kalshi?](https://help.kalshi.com/en/articles/14982997-how-can-i-update-my-username-or-profile-picture-on-kalshi.md)

## Taxes & Documents

- [Trading History](https://help.kalshi.com/en/articles/13823848-trading-history.md)
- [What Tax Documentation Does Kalshi Provide?](https://help.kalshi.com/en/articles/13823849-what-tax-documentation-does-kalshi-provide.md)
- [How to Add Your Social Security Number](https://help.kalshi.com/en/articles/16083491-how-to-add-your-social-security-number.md): Where existing users can add or confirm their SSN: Account & security on the Kalshi website.

## Programs & Promotions

- [Liquidity Incentive Program](https://help.kalshi.com/en/articles/13823851-liquidity-incentive-program.md)
- [Market Bug Bounty Program](https://help.kalshi.com/en/articles/13823852-market-bug-bounty-program.md)
- [App and Website Bug Bounty Program](https://help.kalshi.com/en/articles/13823853-app-and-website-bug-bounty-program.md)
- [Liquidity Provider Program](https://help.kalshi.com/en/articles/15410219-liquidity-provider-program.md)
- [Liquidity Incentive Programs: Where to Find Them](https://help.kalshi.com/en/articles/16076644-liquidity-incentive-programs-where-to-find-them.md): Where to find liquidity and volume incentive programs on Kalshi markets: the incentives page, market incentive badges, Target Size, Discount Factor, and order-book indicators.
- [Sports Prop Combo Market Component Legs Liquidity Incentive Program](https://help.kalshi.com/en/articles/17184676-sports-prop-combo-market-component-legs-liquidity-incentive-program.md): An incentive program which supports market makers in sports prop markets by providing them a share of fees collected from combos which contain those props.
- [Kalshi Referral Program FAQ](https://help.kalshi.com/en/articles/13823783-kalshi-referral-program-faq.md)

## API & Developers

- [Kalshi API](https://help.kalshi.com/en/articles/13823854-kalshi-api.md)

## Support

- [Contact Kalshi Support](https://help.kalshi.com/en/articles/13823855-contact-kalshi-support.md)
- [Connect with Us](https://help.kalshi.com/en/articles/13823856-connect-with-us.md)
- [Kalshi Merch](https://help.kalshi.com/en/articles/13823857-kalshi-merch.md)

## Kalshi Social

- [How do I post, comment, and react on Kalshi Social?](https://help.kalshi.com/en/articles/15891130-how-do-i-post-comment-and-react-on-kalshi-social.md): How to use the Kalshi Social feed - creating posts, commenting, reacting, and sharing positions.
- [Kalshi Social Community Guidelines](https://help.kalshi.com/en/articles/15891131-kalshi-social-community-guidelines.md): The rules for Kalshi Social - what is and is not allowed, and how we keep the community safe.
- [How do I report or block someone on Kalshi Social?](https://help.kalshi.com/en/articles/15891132-how-do-i-report-or-block-someone-on-kalshi-social.md): How to report a post, comment, or user, and how to block a user on Kalshi Social.
- [What is Live Chat on Kalshi Social?](https://help.kalshi.com/en/articles/15891133-what-is-live-chat-on-kalshi-social.md): How to use Live Chat on events and markets - sending messages, availability, and staying respectful.
- [What is Kalshi Social?](https://help.kalshi.com/en/articles/13823843-what-is-kalshi-social.md)
- [How do I edit my Kalshi Social profile?](https://help.kalshi.com/en/articles/13823773-how-do-i-edit-my-kalshi-social-profile.md)