# Kalshi Help Center

> Answers from the Kalshi Team

## Getting Started

- [What is Kalshi?](https://help.kalshi.com/en/articles/13823763-what-is-kalshi.md)
- [What is Kalshi's mission?](https://help.kalshi.com/en/articles/13823764-what-is-kalshi-s-mission.md)
- [How is Kalshi regulated?](https://help.kalshi.com/en/articles/13823765-how-is-kalshi-regulated.md)
- [What are prediction markets?](https://help.kalshi.com/en/articles/13823766-what-are-prediction-markets.md)
- [How does Kalshi make money?](https://help.kalshi.com/en/articles/13823767-how-does-kalshi-make-money.md)
- [How is data stored?](https://help.kalshi.com/en/articles/13823768-how-is-data-stored.md)
- [Why Kalshi contracts over other asset classes?](https://help.kalshi.com/en/articles/13823769-why-kalshi-contracts-over-other-asset-classes.md)
- [What is Kalshi Klear?](https://help.kalshi.com/en/articles/13823771-what-is-kalshi-klear.md)

## Perpetual Futures

- [Why can't I transfer or withdraw my full perps balance?](https://help.kalshi.com/en/articles/16071408-why-can-t-i-transfer-or-withdraw-my-full-perps-balance.md): If a transfer between your perps and predictions accounts fails with "insufficient balance," or your withdrawable amount is less than your displayed balance, this article explains why and what to do.
- [Perps Promotions, Bonuses & Credits](https://help.kalshi.com/en/articles/16071412-perps-promotions-bonuses-credits.md): How perps promotional offers, referral bonuses, and credits work — where they land, when they arrive, and what to check if a bonus hasn't appeared.
- [Perps Fees Explained](https://help.kalshi.com/en/articles/16071417-perps-fees-explained.md): How trading fees on perpetual futures are calculated, why the fee can look larger than expected when using leverage, and the difference between fees and funding payments.
- [What Are Perpetual Futures?](https://help.kalshi.com/en/articles/15357561-what-are-perpetual-futures.md): Kalshi now offers perpetual futures — starting with crypto. If you've heard of futures trading but aren't sure how it works, or if you're familiar with Kalshi's prediction markets and wondering how...
- [What perpetuals are available on Kalshi?](https://help.kalshi.com/en/articles/15357566-what-perpetuals-are-available-on-kalshi.md): Kalshi Perpetual Futures are available on the following crypto assets at launch. Additional assets will be added over time.
- [BTC Perpetual Futures — Contract Specifications](https://help.kalshi.com/en/articles/15357587-btc-perpetual-futures-contract-specifications.md): This article covers the full contract specification for Kalshi's Bitcoin \(BTC\) perpetual futures contract.
- [How Margin Works](https://help.kalshi.com/en/articles/15357594-how-margin-works.md): To open a perpetual futures position, you put up collateral that covers your potential losses. This article explains the types of margin and how they interact with your positions.
- [Your Perpetuals Margin Account](https://help.kalshi.com/en/articles/15357608-your-perpetuals-margin-account.md): Your perpetuals margin account is a separate account from your Kalshi predictions balance. This article covers how to fund it, how it's protected, and how to move money between accounts.
- [How Funding Works](https://help.kalshi.com/en/articles/15357613-how-funding-works.md): Because perpetual futures never expire, a funding mechanism keeps the contract price anchored to the asset’s actual spot price. This article explains how the funding rate is calculated, when paymen...
- [Order Types](https://help.kalshi.com/en/articles/15357617-order-types.md): This article covers the order types available for perpetual futures trading on Kalshi, and how to choose between them.
- [Take Profit and Stop Loss \(TP/SL\)](https://help.kalshi.com/en/articles/15357637-take-profit-and-stop-loss-tp-sl.md): Take profit and stop loss orders let you automatically close your position when the price hits a level you set in advance. You can add them when placing a new order or when managing an existing pos...
- [Closing or Modifying a Position](https://help.kalshi.com/en/articles/15357641-closing-or-modifying-a-position.md)
- [Understanding Liquidation](https://help.kalshi.com/en/articles/15357646-understanding-liquidation.md): Liquidation occurs when your account balance falls below the maintenance margin threshold for a position. When this happens, Kalshi Klear will close your position to prevent further losses.
- [Applying for Perpetuals Access](https://help.kalshi.com/en/articles/15357656-applying-for-perpetuals-access.md): Perpetual futures trading is not automatically available to all Kalshi users. All users must apply for a margin account. This article explains the process and what to expect.
- [Depositing, Transferring & Withdrawing](https://help.kalshi.com/en/articles/15357664-depositing-transferring-withdrawing.md): Your perpetuals margin account is separate from your Kalshi predictions balance. This article covers how to get money in and out.
- [Risks of Trading Perpetual Futures](https://help.kalshi.com/en/articles/15357671-risks-of-trading-perpetual-futures.md): Perpetual futures involve leverage and carry significant risk of loss. They may not be appropriate for all traders. Please read this article carefully before trading.
- [What are Perpetual Futures?](https://help.kalshi.com/en/articles/14679970-what-are-perpetual-futures.md): Everything you need to know about Kalshi's perpetual futures — what they are, how they work, and how to get started.

## Account & Security

- [Editing Your Info](https://help.kalshi.com/en/articles/13823772-editing-your-info.md)
- [Deactivating / Reactivating](https://help.kalshi.com/en/articles/13823774-deactivating-reactivating.md): How do I deactivate my account?
- [Creating and using a demo account](https://help.kalshi.com/en/articles/13823775-creating-and-using-a-demo-account.md): Creating a demo account on Kalshi
- [Responsible Trading Hub](https://help.kalshi.com/en/articles/13823777-responsible-trading-hub.md)
- [Reporting account activity](https://help.kalshi.com/en/articles/14026040-reporting-account-activity.md)
- [Can I trade on Kalshi from outside the United States?](https://help.kalshi.com/en/articles/14026044-can-i-trade-on-kalshi-from-outside-the-united-states.md)
- [Inner Circle](https://help.kalshi.com/en/articles/14894380-inner-circle.md): How Inner Circle controls who sees your private social trading activity, and how to manage requests and members.

## Deposits & Withdrawals

- [Transfers FAQ](https://help.kalshi.com/en/articles/13823791-transfers-faq.md)

## Trading

- [Limit Order Purchase](https://help.kalshi.com/en/articles/13823813-limit-order-purchase.md)
- [Quick Order Sale](https://help.kalshi.com/en/articles/13823814-quick-order-sale.md)
- [Limit Order Sale](https://help.kalshi.com/en/articles/13823815-limit-order-sale.md)
- [Collateral Return](https://help.kalshi.com/en/articles/13823816-collateral-return.md)
- [Flip Selling](https://help.kalshi.com/en/articles/13823818-flip-selling.md)
- [Auto Sell \(Take Profit\)](https://help.kalshi.com/en/articles/15521632-auto-sell-take-profit.md): What auto sell is, why a position can sell while you are away, and how to view, edit, cancel, or turn off the auto-sell prompt.
- [Limit Orders](https://help.kalshi.com/en/articles/13823811-limit-orders.md)
- [Quick Order Purchase](https://help.kalshi.com/en/articles/13823812-quick-order-purchase.md)
- [Quick Orders](https://help.kalshi.com/en/articles/13823810-quick-orders.md)
- [Leaderboard](https://help.kalshi.com/en/articles/13823809-leaderboard.md)
- [Who are you trading with?](https://help.kalshi.com/en/articles/13823808-who-are-you-trading-with.md)
- [What are trading hours?](https://help.kalshi.com/en/articles/13823807-what-are-trading-hours.md)
- [Buying Yes vs Selling No](https://help.kalshi.com/en/articles/13823806-buying-yes-vs-selling-no.md)
- [Fees](https://help.kalshi.com/en/articles/13823805-fees.md)
- [Block trades](https://help.kalshi.com/en/articles/15165864-block-trades.md): How block trades work on Kalshi.

## Markets

- [How to Become a Market Maker on Kalshi](https://help.kalshi.com/en/articles/13823819-how-to-become-a-market-maker-on-kalshi.md)
- [Combos](https://help.kalshi.com/en/articles/13823820-combos.md)
- [Market FAQs](https://help.kalshi.com/en/articles/13823821-market-faqs.md)

## Portfolio & Tools

- [Finding Markets](https://help.kalshi.com/en/articles/13823842-finding-markets.md)
- [Portfolio](https://help.kalshi.com/en/articles/13823844-portfolio.md)
- [Cash](https://help.kalshi.com/en/articles/13823845-cash.md)
- [APY on Kalshi](https://help.kalshi.com/en/articles/13823847-apy-on-kalshi.md)
- [How can I update my username or profile picture on Kalshi?](https://help.kalshi.com/en/articles/14982997-how-can-i-update-my-username-or-profile-picture-on-kalshi.md)

## Taxes & Documents

- [Trading History](https://help.kalshi.com/en/articles/13823848-trading-history.md)
- [What Tax Documentation Does Kalshi Provide?](https://help.kalshi.com/en/articles/13823849-what-tax-documentation-does-kalshi-provide.md)
- [How to Add Your Social Security Number](https://help.kalshi.com/en/articles/16083491-how-to-add-your-social-security-number.md): Where existing users can add or confirm their SSN: Account & security on the Kalshi website.

## Programs & Promotions

- [What is the Kalshi Volume Incentive Program?](https://help.kalshi.com/en/articles/13823850-what-is-the-kalshi-volume-incentive-program.md)
- [Liquidity Incentive Program](https://help.kalshi.com/en/articles/13823851-liquidity-incentive-program.md)
- [Market Bug Bounty Program](https://help.kalshi.com/en/articles/13823852-market-bug-bounty-program.md)
- [App and Website Bug Bounty Program](https://help.kalshi.com/en/articles/13823853-app-and-website-bug-bounty-program.md)
- [Liquidity Provider Program](https://help.kalshi.com/en/articles/15410219-liquidity-provider-program.md)
- [Combo Incentive Program](https://help.kalshi.com/en/articles/15410257-combo-incentive-program.md)
- [Liquidity and Volume Incentive Programs: Where to Find Them](https://help.kalshi.com/en/articles/16076644-liquidity-and-volume-incentive-programs-where-to-find-them.md): Where to find liquidity and volume incentive programs on Kalshi markets: the incentives page, market incentive badges, Target Size, Discount Factor, and order-book indicators.

## API & Developers

- [Kalshi API](https://help.kalshi.com/en/articles/13823854-kalshi-api.md)

## Support

- [Contact Kalshi Support](https://help.kalshi.com/en/articles/13823855-contact-kalshi-support.md)
- [Connect with Us](https://help.kalshi.com/en/articles/13823856-connect-with-us.md)
- [Kalshi Merch](https://help.kalshi.com/en/articles/13823857-kalshi-merch.md)

## Kalshi Social

- [How do I post, comment, and react on Kalshi Social?](https://help.kalshi.com/en/articles/15891130-how-do-i-post-comment-and-react-on-kalshi-social.md): How to use the Kalshi Social feed - creating posts, commenting, reacting, and sharing positions.
- [Kalshi Social Community Guidelines](https://help.kalshi.com/en/articles/15891131-kalshi-social-community-guidelines.md): The rules for Kalshi Social - what is and is not allowed, and how we keep the community safe.
- [How do I report or block someone on Kalshi Social?](https://help.kalshi.com/en/articles/15891132-how-do-i-report-or-block-someone-on-kalshi-social.md): How to report a post, comment, or user, and how to block a user on Kalshi Social.
- [What is Live Chat on Kalshi Social?](https://help.kalshi.com/en/articles/15891133-what-is-live-chat-on-kalshi-social.md): How to use Live Chat on events and markets - sending messages, availability, and staying respectful.
- [What is Kalshi Social?](https://help.kalshi.com/en/articles/13823843-what-is-kalshi-social.md)
- [How do I edit my Kalshi Social profile?](https://help.kalshi.com/en/articles/13823773-how-do-i-edit-my-kalshi-social-profile.md)